Introduction
At Raham – Best Food Factory, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we’re here to help. This Refund and Returns Policy outlines the terms and conditions for returning items purchased from our website.
Returns
Eligibility
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Certain types of goods are exempt from being returned, such as perishable goods, custom products, and intimate or sanitary goods.
Return Period
- You have 5 and 6 business days from the date you received your item to request a return.
How to Initiate a Return
- To initiate a return, please contact our customer service team at contact@rahmanindustry.com or (+91) 98940 32303 , (+91) 97912 70773). Provide your order number and details of the item you wish to return.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions or concerns regarding shipping or your order, please contact our customer service team: